Client Profile:

Industry leading international architectural and engineering design firm provides a range of interior, exterior and industrial design services, as well as structural and civil engineering services.

dxBusiness Services Advantage:

Experienced well-trained office services clerks; strong management support team; 100% staffing guarantee.

Client Requirements:

The client was operating with a staff that called out very frequently. This constant staff shortage greatly hindered the daily service requirements. Existing staff had limited capabilities and was not motivated to meet their clients’ demands. The partners requested the facilities supervisor to find a solution. However, she was constantly being pulled away from her core functions to help out in the other deficient areas caused by labor shortages.

Your Work Force Solution:

Provide trained staff who can perform in every necessary work area, and provide the quality of service demanded by the partners. Select, train, and maintain three fully experienced back up employees to cover staff absences without losing any quality of daily service. Provide necessary management support when needed.

Scope of Services:

Complete array of office services support including conference room set ups and clean ups, pantries, coffee brewing, shipping, messenger calls, mail distribution, light maintenance, light housekeeping, sanitary insect destruction.

"There has been an extremely successful transition over the past six months. The partners continue to comment regarding the drastic change for the better." -Director of Facilities